Questions and bug reports about Shiwaku
Please email us at the address below. Replies may take a few days. You can write in English or Japanese.
When reporting a bug, please include your device model, iOS version, the app version (shown at the bottom of the settings screen), and what happened. If you found an error in a passage or translation, please include the book and passage number.
How do I cancel my subscription?
On your iPhone, open Settings, tap your name, then Subscriptions. Deleting the app does not cancel a subscription.
Premium disappeared after I changed devices.
Tap "Restore Purchases" on the app's settings screen. You must be signed in with the same Apple ID you used to buy.
Can I move my reading progress to a new device?
Your progress and recitation records are stored only on your device, so they cannot be moved to a new one.
Can I read more than one passage a day?
Once a day, you can watch an ad to open the next day's passage early.
crelve
Email: w4cd2017@gmail.com